[Cusom28] IT Support info

[Toscano, Chuck]

CUSOM Class of 2028,

Here is some additional information and links following our IT Orientation last Friday:

Printing:  https://www.campbell.edu/information-technology-services/help-desk/student-printing-and-copying/
Logging a support ticket:  https://campbelluniversity.samanage.com/incidents/new.portal
Emailing IT support:  cusomhelpdesk at campbell.edu<mailto:cusomhelpdesk at campbell.edu> (send from your Campbell email)
Acceptable Use Policy:  https://www.campbell.edu/information-technology-services/acceptable-use-policy/

How to run laptop updates:
Windows updates: https://support.microsoft.com/en-us/windows/<https://support.microsoft.com/en-us/windows/install-the-latest-updates-for-windows-92bb1064-cf3b-0b94-7c57-331f7b7db3c6>
Dell updates:  https://it.cornell.edu/dellcommand/run-dell-command-update-manually

Study Group Room (SGR) Technology instructions are posted in each study room on the wall next to the TV.

The IT workroom is located on the 1st floor of Levine Hall, below the lecture halls, at the very end of the hallway.

Please come see us if you have additional questions or any tech issues :-)

Thanks!
Chuck

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Chuck Toscano
Director of IT, Health Sciences Campus | Campbell University
Current System Status - IT Status Page<https://itstatus.campbell.edu/>   Get IT Help -  IT Service Desk<https://campbelluniversity.samanage.com/>
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