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<p class="MsoNormal">All,<o:p></o:p></p>
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<p class="MsoNormal">Some of you may have been receiving errors for one note/login today. IT is aware. See their message below.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Rachel <o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Toscano, Charles <toscanoc@campbell.edu> <br>
<b>Sent:</b> Tuesday, August 31, 2021 2:26 PM<br>
<b>To:</b> Hupfeld, Lois <hupfeld@campbell.edu>; Olson, Stephanie M <solson@campbell.edu>; Dailey, Sheri M <sdailey@campbell.edu>; Stiltner, Kristen A. <stiltnerk@campbell.edu>; Tutterow, Rachel Wegman <tutterow@campbell.edu>; Ennis, Rachel F <ennisr@campbell.edu><br>
<b>Cc:</b> Forbes, Richard A <rforbes@campbell.edu>; Clark, Jeffrey Y <jclark@campbell.edu><br>
<b>Subject:</b> FW: [Campbell University IT Services Status] - New Incident - Office 365 OneNote notebook permission errors<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here is IT Status update…<o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> <a href="mailto:do-not-reply@statushub.io">do-not-reply@statushub.io</a> <<a href="mailto:do-not-reply@statushub.io">do-not-reply@statushub.io</a>>
<br>
<b>Sent:</b> Tuesday, August 31, 2021 2:19 PM<br>
<b>To:</b> Toscano, Charles <<a href="mailto:toscanoc@campbell.edu">toscanoc@campbell.edu</a>><br>
<b>Subject:</b> [Campbell University IT Services Status] - New Incident - Office 365 OneNote notebook permission errors<o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://itstatus.campbell.edu/"><span style="color:black;text-decoration:none"><img border="0" width="250" height="50" style="width:2.6041in;height:.5208in" id="_x0000_i1026" src="https://statushub.s3.amazonaws.com/uploads/logo/file/1289/campbell-logo-250x50.png" alt="Campbell university it services status"></span></a><o:p></o:p></p>
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<b><span style="font-size:18.0pt;font-family:"Open Sans",sans-serif;color:black">New Incident Details
</span></b><span style="font-size:18.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:18.0pt"><b><span style="font-size:13.5pt;font-family:"Open Sans",sans-serif;color:black">Office 365 OneNote notebook permission errors - Investigating
</span></b><span style="font-size:13.5pt"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Open Sans",sans-serif;color:#666666">Incident start: 08/31/2021 02:09PM EDT
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Some students, faculty, and staff are reporting the following error when opening an Office365 Onenote notebook, "You don't have permission to view or make changes to this notebook from (username). We'll sync again if your permissions are restored." This issue
may be transient and it does not appear to impact all notebooks. <br>
<br>
IT Services is aware of the issue and is working to determine the root cause. </span>
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<p class="MsoNormal" style="line-height:18.0pt"><b><span style="font-size:13.5pt;font-family:"Open Sans",sans-serif;color:black">Services Affected
</span></b><span style="font-size:13.5pt"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Open Sans",sans-serif;color:black">[Communication and Collaboration Services] Office 365
</span><span style="font-size:10.5pt"><o:p></o:p></span></p>
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<br>
<br>
</span><a href="https://itstatus.campbell.edu/"><span style="font-size:10.5pt;font-family:"Open Sans",sans-serif;color:black">Visit the Campbell University IT Services Status hub page</span></a><span style="font-size:10.5pt;font-family:"Open Sans",sans-serif;color:black">
</span><span style="font-size:10.5pt"><o:p></o:p></span></p>
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<a href="https://itstatus.campbell.edu/subscribers/a5dcc151eb945563f3a822598bdad22cac0c2c76/unsubscribe"><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:#666666">Unsubscribe from these alerts</span></a><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:#666666">
or </span><a href="https://itstatus.campbell.edu/subscribers/a5dcc151eb945563f3a822598bdad22cac0c2c76/edit"><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:#666666">Edit your subscription</span></a><span style="font-size:9.0pt;font-family:"Open Sans",sans-serif;color:#666666">
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